Services
08:00-16:00 CET
+358 20 757 1400
service@kometos.com
Spare parts service
The main objective of our spare parts service is to secure the flawless functioning of our products and the continuity of the production processes implemented with them. All spare parts and equipment needed by machinery and production lines provided by Kometos Oy are available through our spare parts service. The most frequently needed equipment is readily available from our warehouse, allowing for fast and flexible delivery. In addition to this, our wide network of international principals ensures a comprehensive selection of spare parts in terms of products subject to an order.
Fast availability on spare parts
- Minimize stops for customer production processes
- Requires reasonable stock levels of critical spare parts
- Critical spare parts located at customer premises
- Requires good quality of service and maintenance documentation (assemply drawings and spare parts codes) to ensure easy part identiciation
Periodic inspections and regular maintenance operations
- Best way to ensure long-term operability of the equipment
- Minimize accidental stops for customers production
- Keep availability of equipment high
- Extend life time of the equipment
- Prevent safety hazards
- Guarantee hygienic of equipment
- Ensure good relationship with supplier and customer
Service calls
- Fast reaction on service calls; latest next day arrival to customer site
- Telephone and teleservice support (remote support)
- Spare parts delivery with arrival of our service engineer
- Minimize stops for customer production; “time is money”
- Qualified and skilled service engineers who are trained for our equipment ensure fast trouble shooting
